Cancellation and Refunds

CANCEL AND REFUND

We at Farebarber understand that plans might change, therefore we work hard to offer our beloved clients a fair and straightforward cancellation and refund policy. Before making any reservations, kindly read the following policy completely:

After 24 hours of booking, the majority of airline tickets, hotels, prepaid car rentals, holiday packages, and service fees are non-refundable. If you have called our customer care center to cancel and your travel has not yet started, trip protection insurance is refundable within ten days of your purchase. 

Only telephone cancellations are permitted. Only once the aforementioned requirements have been satisfied will we consider refund requests:

You have requested a cancellation and refund with us, provided that the fare rules allow for such requests; you are not a "no show" (most "no show" bookings are not eligible for any waivers from suppliers for the processing of refunds); and we are able to obtain waivers from suppliers to carry out this requested cancellation and refund.

As for how long it might take to process this requested refund, we are unable to give a precise timeline. Refund requests for all transactions are handled sequentially. We will send you an email to let you know that your request has been received after you have given our customer service representative your cancellation request. Your eligibility for a refund is not guaranteed by this notification. This merely gives you a tracking number and acknowledges that your request has been received. Upon receiving your request, we will work with the suppliers, such as the flights, hotels, and car rental agencies, to produce a waiver based on the restrictions of the airlines and other suppliers, and we will let you know the outcome of the supplier decision.

The initial travel booking or reservation fees paid to us are not refundable. Please be aware that we rely on our suppliers to provide us with the requested refunds. It can take some time after the provider has accepted the refund before it appears on your credit card statement. All vendors typically impose a fee for refunds. From the time your request is received until you see a credit on your bill, the full process could take 60 to 90 days. In addition to the penalties for airline and other supplier refunds, Farebarber may impose a post-ticketing services fee, as necessary. 

Every refund cost is assessed per passenger and per ticket. Only when the airline/supplier rules allow for such returns and a refund has been allowed through the vendor or a waiver has been submitted will these costs be applied. We will refund you our post-ticketing service fees relevant to your agent-assisted refund request, but not our booking fees for the initial trip reservation or booking, if the supplier does not process the refund.

Cancellation Password - Booking cancellations cannot be made via email or web chat for your protection; they must be made over the phone. When you ask Farebarber to cancel a reservation on your behalf, one of our employees will send you an email to the address you provided when the reservation was placed with a special Cancellation Password. To complete your cancellation request, please tell our representatives the cancellation password when prompted. We might not be able to complete your cancellation request if you are unable to access your email or supply your cancellation password. After being issued, the cancellation password will expire in three hours. Please give us another call if your cancellation password expired before we could execute your request so that we can provide you a new cancellation password.

There are some points which should be read by users.

• Once 24 hours have passed, there is no reimbursement for the cost of the airline tickets or the booking fees.
• During cancellation and refund the relevant airline applies to any cancellation made after 24 hours. There will, however, be a cancellation fee.
• Flight Tickets can be canceled by the customers in between 24 hours of flight reservations without any dedication but you must call us. 
• During a no-show, the airline forfeits the entire amount of the ticket and there are no refunds or transfers allowed. Please let us know at least 4 hours before the flight's departure to avoid no-show.
• Changes to the traveler name(s) aren't allowed once a ticket has been purchased, per airline regulation. There are additional constraints and airline-specific specifications that must be respected while modifying the itinerary.
• Following the moment of buying, as well as tickets across all low-cost airlines that are booked within the first seven days (168 hours) of the scheduled departure are not refundable.
• Customers should take care that The sum paid is not refundable in any way for reservations for hotels and rental cars. Although it's possible that the booking fees for hotels and rental cars would be refundable.
• Customers should take care that all kinds of cancellations such as airline tickets, hotel, and rental vehicle booking must only be done over the phone. 

Requests for refunds will only be granted if the following requirements are met:

• Customer to notice that A non-refundable booking fee applies to all reservations. The amount of the booking refund varies, nevertheless, depending on the service provider.
• A customer can cancel their flight in the last hour, and the used portion can not be refunded. Booking and MMS fees are not refundable.
• A "no show" occurs when a passenger is not at the airport when the flight is scheduled to leave and does not alert the airline of their absence. The majority of the time, the provider will not grant a waiver regarding refund processing in the case of a "no show" reservation.

• As we handle the written request for cancellation and reimbursement, we have the ability to obtain waivers from suppliers. However, it's probable that we won't always be able to.
• We can not give any time frame relation to the process of the requested refund, and service fees are not refundable.
• We depend on our supplier's decision during the refund process.
• We want to remind customers that Calling is the only legitimate way for a refund. So, Customers must call us for a refund.